Problems of Waiting in Line to See a Doctor

Waiting in line is one of the most frustrating parts of a hospital visit for patients. Long wait times often cause patients to skip their appointments or choose to visit another hospital instead. One effective way to prevent patient loss is to give patients their time back—allowing them to do other activities while waiting.

IsHealth provides a queue management system integrated with the Patient Mobile Application. Patients receive notifications when their turn is approaching, allowing them to engage in other activities within or near the hospital. This also reduces the workload for staff involved in queue management and improves overall patient satisfaction.

Additionally, IsHealth offers queue display screens that are integrated with the HIS. This enables real-time display of queue status on TV screens in waiting areas, eliminating the need for a separate queue system and reducing integration costs.

See all challenges addressed by IsHealth