Solving Hospital Challenges with IsHealth

In developing the IsHealth system to meet the needs of hospitals, we start with the problems that need to be solved, rather than relying on traditional lists of features or modules.

These problems are defined in relation to the hospital’s core business goals:

Increasing convenience for both patients and staff.
Creating new opportunities for services and business growth.
Reducing operational costs (both direct and indirect).

Below are the key challenges IsHealth is designed to address. Click on any problem to see our detailed solution.

🏥 Patient Access & Experience

Problems with Appointment Scheduling, Notifications, Confirmations, and Doctor Roster Management Eliminate the chaos of manual scheduling. We automate notifications and roster synchronization to ensure patients are always informed and doctors' time is optimized.
Problems of Waiting in Line to See a Doctor Say goodbye to crowded waiting rooms. Our digital queueing system returns time to the patient, allowing them to wait from anywhere while improving hospital throughput.
Problems of Paying for Medical Services Remove the bottleneck at the cashier. Streamline billing and offer integrated digital payment options to speed up the discharge and outpatient flow.

🩺 Clinical Efficiency & Documentation

Problems of Data Entry and Medical Orders Reduce clinician burnout with an interface designed for speed. Minimize manual data entry for prescriptions, labs, and imaging, reducing the risk of human error.
Problems of Printing Documents for Patients Go paperless or automate the physical trail. We simplify the generation of medical certificates, summaries, and instructions, delivering them digitally to the patient app.
Problems of Data Entry and Access in Inpatient Wards Empower your multidisciplinary team. Provide instant, mobile access to vital signs, nursing notes, and treatment plans directly at the patient's bedside.

🔪 Surgery & Resource Management

Problems of Surgery Booking Coordinate surgeons, staff, and equipment seamlessly. Our centralized system prevents scheduling conflicts and maximizes the utilization of high-value operating rooms.
Problems of Controlling Costs for Procedures and Surgeries Stop revenue leakage and hidden costs. Utilize integrated package management and data analytics to provide transparent pricing and maintain healthy hospital margins.
Problems of Booking Inpatient Rooms Optimize your capacity. Real-time visualization of room status and automated matching based on clinical needs reduce patient wait times and improve bed turnover.

💊 Pharmacy & Logistics

Problems of Medication History Taking and Inpatient Prescribing Ensure a single source of truth for patient medications. Automate medication reconciliation and digitize the prescribing process to meet international safety standards.
Problems of Managing Drug and Medical Supply Inventory Gain total visibility over your supply chain. Track expiry dates, automate reordering, and prevent stockouts or overstocking of life-saving medications.
Problems of Inpatient Medication Administration Close the loop on patient safety. Use digital Medication Administration Records (MAR) to ensure the right patient receives the right dose at the right time.

🏠 Post-Discharge & Home Care

Problems of Providing Medication Counseling Upon Patient Discharge Ensure patients go home with confidence. Use video and digital summaries to provide clear medication guidance that patients can reference anytime from their mobile device.
Problems of Providing Support to Patients Recovering at Home Extend your care beyond the hospital walls. Provide a digital lifeline for recovering patients through secure messaging and video consultations, reducing the risk of unnecessary readmissions.