Problems of Providing Medication Counseling Upon Patient Discharge
Many patients leave the hospital without fully understanding how to take their medications correctly, leading to issues such as incomplete use, incorrect timing, or discontinuation. These problems can affect treatment outcomes and result in unnecessary readmissions.
IsHealth enables pharmacists to provide more convenient and comprehensive medication counseling. Counseling notes can be recorded in the system and sent to patients via the Mobile App in both text and video formats, allowing patients to review the information later. For inpatients being discharged, pharmacists no longer need to travel from the pharmacy to the ward. Instead, they can use IsHealth’s built-in video call feature to speak with the patient directly from their workstation. This saves time, improves workflow efficiency, and ensures patients receive complete and accurate medication guidance for their safety.
